How do you contact Avaya technical support?


Quick Answer

Visit Avaya.com, click on the Support tab in the page header and select Contact Support from the drop-down menu. The page provides links to information about contacting Avaya technical support to report a service outage, speak to a live Avaya agent or open a service request.

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Full Answer

Reporting a service outage connects you with Avaya's emergency recovery teams. You must be logged in to your registered account to use this feature.

The link to speak with a live agent launches Ava Web Chat, which allows you to communicate directly with an Avaya agent via Web chat, talk and videos. New service requests can be opened and submitted via the provided link. This feature also requires you to log in to your registered member account.

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