Asurion Insurance provides a form on its website to file a claim. The drop-down list allows customers to select the company that provided the plan, according to Asurion Insurance.
Customers may also use the Asurion Insurance website to track a claim that is in process or resume a claim that was stopped. The company typically provides next-day replacement of phones along with restoration of contacts, photos and videos using its application, as stated by Asurion Insurance. The company sends an email with tracking and shipping information after the claim is filed. Customers must file a claim within 60 days of the date of the loss.