An Apple iPad owner can contact customer support by visiting getsupport.apple.com. The company allows a customer to choose a topic, set up an online chat with a support agent, send the iPad to Apple, schedule an in-store service appointment or schedule a service phone call.
The website breaks down customer questions into seven topics, including issues with mail, battery power, applications, troubleshooting and using iPad with iTunes. Customers also have the option of entering their iPad serial numbers, choosing topics and then discovering possible solutions. Apple offers customer service support for its numerous other products, including iPhones, Macbooks and iWatch.