How Do You Contact Anthem Member Services?


Quick Answer

Individuals who wish to contact Anthem BlueCross and BlueShield Member Services can do so by phone at 1-800-870-2159 from 8 a.m. to 6 p.m. Monday through Friday. Members who wish to ask this insurance provider questions may also do so by emailing national.membership@anthem.com.

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Full Answer

Member Services at Anthem BlueCross and Blue Shield provides individuals with this insurance multiple services, including helping them find nearby participating providers and answering any question members have concerning their health care benefits. This department can also assist in sending claim forms and updating personal information. When contacting Member Services about claim statuses, individuals should be ready to provide their member identification numbers, the patient's first name, the date services were provided, the name of the provider and the claim number.

Anthem BlueCross and BlueShield provides Medicare services and individual and family health, dental and vision insurance plans to residents in Colorado, Nevada, Georgia, Kentucky, Missouri, New Hampshire, Virginia and Wisconsin. In addition to independent plans, this insurance provider also provides group coverage to employers and other groups.

Those seeking health insurance who live in one of the states that Anthem BlueCross and BlueShield cover may get a quote online at the insurance provider's official website. Those who already have coverage may view plan details and add additional services by logging into the official website.

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