Contact the American Cancer Society by phone, email, live chat or at a regional office. The toll-free phone number is 1-800-227-2345. Trained specialists are available 24 hours a day and can connect patients to invaluable resources.
Access the email and live chat features on the Contact Us page on the American Cancer Society's website. The email form allows visitors to ask detailed questions and get a response within five days. The email form is appropriate for matters relating to cancer treatments, cancer prevention and early detection, support programs, and gaining access to printed publications.
The cancer information specialists operating live chat are available Monday through Friday from 7 a.m. to 7 p.m. Central Standard Time. The live chat is not available on most major holidays including Labor Day, Thanksgiving and Memorial Day.
Patients can contact a local or regional American Cancer Society chapter for in-person communication and services. The Contact Us page allows visitors to enter their ZIP codes to find local resources. Local resources include rides to treatment, emotional support groups, financial assistance and places to stay while out of town for medical treatments, among other services.
The website also publishes addresses for reaching the American Cancer Society via mail for donations at its Atlanta, Georgia, and Oklahoma City, Oklahoma, offices.