Q:

How do you contact AHS customer service?

A:

Quick Answer

Contact American Home Shield customer service by visiting the Contact page of AHS.com, which contains the company's main customer support phone number as well as a form that allows you to request a correspondence from the company. The page also includes a form to request a repair in compliance with one of its warranties as well as links to all of its social media profiles.

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Full Answer

American Home Shield maintains a toll-free phone number that allows customers to contact a service representative, who is able to access account and billing information as well as perform a variety of tasks related to the company's services. To reduce wait times for speaking to a representative, a customer can also submit a contact request form that includes an area to explain the nature of the situation to the support specialist handling the issue. The form defaults to email responses, but the customer may enter a phone number and request a phone call instead.

Though phone and email support agents can schedule repairs, American Home Shield also offers an online service request form to speed up the process. The customer must enter the ZIP code of the residence as well as verify coverage by providing a phone number, street address or contract number. The company can then schedule a visit from a repair technician depending on the details of the contract.

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