There are a few different ways that customers can contact Advance America as of 2015, including email, phone and through a website inquiry. Customers can call Advance America at 888-310-4238, send an email to firstname.lastname@example.org or fill out the contact form on AdvanceAmerica.net.
Customers who have an active loan or application also have the option to contact Advance America through its online loan support center via telephone at 888-686-9563 or via email at email@example.com.
Those who have an Advance America retail store in their local area can also visit a retail location to address any concerns. Advance America retail store locations appear on the company's official website under the Locations tab.
Advance America is a provider of payday loans, cash advances and title loans in the United States. The loan process involves first submitting an application either in person or online, followed by finalizing loan documents and writing a personal check for the funds. Loan proceeds are given to a retail store customer in cash, while online loans are funded via direct deposit. Repayment is due on the customer's next pay date. The company also provides services including the ability to purchase Visa Prepaid Cards, tax services and MoneyGram services.