To find a Consumers Energy in-person bill payment office, customers can go to the official website, click the Payment Options tab, and then select the At a Consumers Energy bill payment office tab. That page allows customers to enter their addresses to find the location closest to them.
Consumers Energy offers customers the option of paying at authorized pay agents, including K-Mart, Kroger and Wal-Mart. Customers can also pay online at the official website, by using online bill pay through their financial institutions and by mail. The company also allows account holders to set up auto pay through a checking or savings account or with a Visa or MasterCard. Same-day payments can also be made by phone using an eCheck, MasterCard or Visa.