What Is Constant Contact?


Quick Answer

Constant Contact is a marketing service tailored to small businesses and nonprofit organizations. The company's primary product is a toolkit designed as an all-in-one marketing solution.

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The company began life as Roving Software and was founded in Brookline, Mass., in 1995. The name was changed to Constant Contact in 1998. The company reached 50,000 customers in 2005, 250,000 customers in 2009 and 600,000 customers in 2014. As of 2014, the company's headquarters are in Waltham, Mass., with additional offices in San Francisco, London, New York City, Delray Beach and Loveland.

Services offered by the company include social media marketing, email marketing, event marketing, online surveys, digital storefronts and tools for creating local promotions and deals. The toolkit product, which serves as an all-in-one solution for most of these services, was launched in 2014. Constant Contact is also the owner of CardStar, Bantam Live and SinglePlatform, as of 2014.

As of 2013, the company had annual revenue of 284 million dollars, with operating income of 8.3 million, net income of 7.2 million and 1,235 employees across all locations. The company is publicly traded on the NASDAQ as CTCT. The president, chairman and CEO as of 2014 is Gail F. Goodman. Goodman has been head of the company since 1999.

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