Q:

What are some complaints about NetCredit?

A:

Quick Answer

A customer complained that the $3,600 loan he took on December 2014 turned out to be an $11,000 loan that he had to pay until 2018, as posted on BBB.org. Another customer reported that the company failed to validate the debt settlement he requested more than a year ago.

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Full Answer

As of June 2015, NetCredit is not a BBB-accredited business, according to the Better Business Bureau. In response to the billing issue a customer posted about an $11,000 loan, NetCredit posted that the customer's account was going to be settled once he paid the full amount of $3,991.60. The firm urged customers to contact the company if they had further concerns or queries.

NetCredit resolved five complaints in which the complainants were satisfied with the results, the BBB reports. The lender addressed 13 complaints wherein the complainants did not respond as to whether the solutions resolved their problems with the company. One complainant claiming that he did not apply for a loan with the company decided to take the matter to court, as of June 2, 2015.

Based in Chicago, NetCredit is a lending company that offers loans online and is a subsidiary of Enova International, Inc., according to its website. The firm claims to offer a simple and fast application process with no hidden fees.

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