Common rules in an employee handbook include federal, state and local employment laws stipulated by the Department of Labor, such as the employees' rights and procedures for filing grievances, complaints or harassment claims. An employee handbook also includes policies specific to the company that relate to how to address customers, expected behavior or dress code policies within the office, and procedures on how to report or request time off.
Employee handbooks should outline expectations of employees, such as procedures on how to communicate with supervisors, clients and co-workers, daily responsibilities, professional etiquette, and policies regarding Internet use and e-mail correspondence.
Employee handbooks include rules that relate to processing confidential employee or client documents, industry-specific regulations such as policies regarding documenting payments, invoices, bills and tax records, and information about copyright and legal issues concerning products and services provided by the company.
Employees should be provided with employee handbooks that include information about how to process payroll, submit time sheets, contact the human resources department, and complete entrance and exit paperwork that applies to new hires, retirees and people who have submitted resignation notices. Employee handbooks may also include rules about how to maintain office areas, restrictions on desk accessories such as space heaters or offensive photos, and employee access to special services such as discounts with local vendors.