What Are Some Common Questions on a Resident Survey?


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Common questions on a resident survey prompt apartment, condo or residents living in a subdivision with a home owners association to rate or comment on the quality of maintenance services, staff friendliness, cleanliness of facilities such as the laundry room or pool area and the competence of on-site management. Resident surveys commonly ask questions such as "Why did you choose to live in this complex?" or "Would you recommend the property to a friend?"

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Resident surveys also prompt residents to respond to questions that identify breaches in policy and procedure such as "Were you provided with the policies and procedures of the apartment complex?" Questions may also inquire about the resident's overall satisfaction with the facility such as "What do you like most about this community?" and "What do you like least about this community?"

Property owners commonly try and gauge the community's dynamics by asking questions about the noise level of neighbors. A resident survey may solicit feedback or suggestions about how to handle resident complaints, changes in policies that relate to rental agreements or maintenance of the facility, addition of services such as adding more recycling bins or washing machines and the efficiency of the in-house staff when residents have questions.

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