Common duties of a retail manger include the assigning and scheduling of employees and following up on their work performed. Retail managers also maintain the staff by selecting and training employees. Retail managers must also attend educational workshops in order to ensure they maintain the knowledge required to manage a retail establishment. This includes participating in professional societies so they can maintain professional connections. Retail managers also enforce operations of the store and initiate and maintain personnel procedures and policies.
Inventory and customer service are also common duties of a retail store manager. A retail store manager must ensure the necessary goods are in stock to sell, and that all orders come in on time. The retail store manager may also be responsible for overseeing the payment of stock. Tracking these expenditures is an additional responsibility of a retail store manager.
Customer service is an important duty for a retail store manager. A manager should be experienced in handling customer situations such as complaints regarding the store or a particular employee. Some retail store managers may also be responsible for the advertising and marketing of the establishment, along with promotional displays and the overall presentation of the store and its products.