What Are Some Common Complaints About the Melaleuca Business Opportunity?


Quick Answer

Common complaints about the Melaleuca company and its business opportunities include a failure to clearly explain the process for earning revenue, a lack of information regarding product pricing and a failure to deliver products in a timely fashion. Other complaints focus on an inability to easily cancel memberships or subscriptions with the company and a failure to process payments correctly.

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Full Answer

One common complaint regarding Melaleuca is that the company does not offer any clear guidelines or descriptions of exactly how representatives can earn an income or how much they can potentially earn. Many customers join under the assumption that they can sell products or recurring orders to other customers as well as recruit other clients to sell the products as their recruits, with revenue coming from a referral program that earns them a portion of the money from the sales made by recruits. However, many customers find that they never receive payments for sales and that there is no guarantee of any payments, regardless of sales.

Another common complaint is that the company does not allow customers to easily cancel subscriptions. Several complaints through entities such as the Better Business Bureau cite customers making multiple calls, many of which last multiple hours, attempting to cancel subscriptions. Some customers also claim that the company has posted duplicate or incorrect charges to credit cards and has refused to issue refunds.

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