The most common complaints about Jasper Roofing, as posted on CustomerLobby.com, include those concerning rude contractors, slow responses from customer care representatives and incomplete roofing work. Although these are not all the complaints raised by customers, they are also mentioned at other websites, including BBB.org, Yelp.com and GlassDoor.com.
One reviewer on CustomerLobby reveals that one of the contractors from Jasper Roofing was rude to her while discussing the roofing project for her house. Another reviewer explains how he wanted to talk to the manager of the company, but the customer care representatives were unwilling to connect him. However, he acknowledges that the roofing company did a great job repairing his roof.
Some reviewers accuse Jasper Roofing of employing workers who are not keen on completing each job perfectly. Some clients complain about the presence of nails and other dangerous objects after the roofing work. They consider such objects a threat to humans and pets.
Most of the complaints posted on GlassDoor are from current and former employees of Jasper Roofing. Some employees complain about mistreatment from their bosses. One particular employee describes working for Jasper Roofing as a nightmare. Some employees also complain that the company overworks them, especially during weekends.