Is Comenity Capital Bank Trustworthy?


Quick Answer

Comenity Capital is a trustworthy bank. BBB awards Comenity Capital Bank an A+ rating due to speedy response to customer complaints, resolution of claims and the length of time the business has been in operation. In the last three years, 640 customer complaints have been closed.

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Full Answer

Additionally, there are no government actions against the conduct of Comenity Capital Bank. However, Complaints List claims that Comenity Capital Bank is a fraud and a rip-off. Out of 98 customer reviews, Comenity Capital Bank is rated 1.08 out of five, with reported consumer losses estimated at $2,251,102.42. Complaints List attributes the poor rating to unethical bank practices, poor customer service and credit card fraud.

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