Choice Home Warranty is not a scam, according to Consumer Affairs. As of 2015, the company has a five-star rating based on customer satisfaction. Nonetheless, Choice Home Warranty is not Better-Business-Bureau-accredited and only solved 179 of 1276 complaints filed within a three-year time period, says BBB.
Choice Home Warranty provides home warranties, which are contracts for service. The plan helps homeowners defray the cost of unexpected repairs to major appliances and systems, notes the official website. Damage must be due to normal wear and tear for coverage under the warranty. Pre-existing conditions or abuse of appliances results in denied claims.