Check a Lowe's gift card balance online, at the Customer Service desk in a Lowe's store or by calling 1-800-560-7172, according to Lowe's. Users must provide the gift card number and personal identification number to check a balance online, as of 2015.
Users can reload the balance on Lowe's gift cards in a Lowe's store at the Customer Service desk, states Lowe's. Standard and customized Lowe's gift cards are available in amounts between $5 and $500, while Lowe's E-Gift cards come in amounts up to $100. Users cannot redeem a gift card balance for cash or make payments on a Lowe's charge account using a gift card.
Standard or customized Lowe's gift cards ship through the mail. Users can purchase E-Gift cards online and receive them through email within 12 hours after purchase, explains Lowe's. Lowe's gift cards do not have expiration dates, and all of them work to make purchases online or in a store. Lowe's replaces gift cards that are stolen or lost only if the user presents the original sales receipt.
Users can customize a standard gift card with a digital image or text, states Lowe's. Customized gift cards come with a custom greeting card.