Individuals can check their JPMorgan Chase electronic benefit transfer account balance by logging into their online Chase UCard account, states Chase. The online account also allows users to activate new cards, request a replacement card and view transactions. The UCard Center was formerly called an EBT account.
Individuals need to register for an online account to see this information by creating a user ID and password, states Chase.
Several states use JPMorgan Chase to administer their electronic benefit transfer accounts for individuals receiving public assistance. The state transfers the funds an individual is eligible for into an account, and the individual receives an EBT card that can be used like a debit card to access funds, states the Arizona Department of Economic Security. Individuals can change their PIN number through their online UCard Center account.
The funds can only be used in the ways stated by state law. For example, food stamps can only be used to purchase food items, advises the Arizona Department of Economic Security. Some states, such as Arizona, prohibit individuals from using their card to access emergency cash benefits at ATM machines located at racetracks, liquor stores or casinos. If the card is lost or stolen, individuals should contact JPMorgan customer service or their state's economic security or welfare office.