There are three ways that gift card holders can check the balance of a Simon gift card. Gift card balances can be tracked by visiting the Simon.com website, calling an automated number or by visiting Guest Services in a Simon mall.
The automated number to find out your gift card balance is toll free and located on the back of all Simon gift cards, or you can use the website at Simon.com.
Mall visitors can find out their balance at Guest Services if they bring their card with them or know their card details by heart. American Express Simon cardholders need to know their four-digit security code and the 15 digit card number; both are located on the front of the card. Visa Simon cardholders need to know the three-digit security code located on the back and the 16-digit card serial number located on the front.