The United States Department of Agriculture’s Food and Nutrition Service website provides a comprehensive list of states and territories that offer online access to individual EBT account information. Direct links are included, and phone numbers are provided for those states without online access.
Individual states approve the EBT account, and each state or territory establishes its own system for checking account balances. The USDA website provides phone numbers for each state and regional office that can be used for inquiries and reporting lost or stolen cards. Most of the customer service numbers are toll-free numbers, and some that are not toll-free accept collect calls.
The USDA's official site offers a local office locator option for each state’s Supplemental Nutrition Assistance Program offices. Each state’s application form for the SNAP is also provided, as are street addresses, email addresses and local phone numbers for various state supported outreach programs.
In addition, the official EBT website, which is managed by Affiliated Computer Services, offers online account information and transaction history for cardholders in 19 states as of 2015. A user name and password are required. The EBT replaces paper food stamps and checks and offers a safer and more secure method for accessing SNAP benefits.