Customers can check the balance on a credit card by logging into an online account, calling the creditor's customer service number or reviewing their most recent credit card statement. Many creditors offer phone apps that provide access to account information, such as balances and recent transactions.
For online access, the customerfirst creates an online account. This requires the user to enter his name, address and information from the credit card, such as the number, expiration date and security code printed in the signature strip. The specific layout varies by creditor, but the customer typically sees his balance on the dashboard when he logs in to the account.
Credit cards have a customer service number printed on the back side. The customer can call the number at any time to access account information. The automated system usually asks for the card number and another piece of information for security, such as a birth date or the last four numbers of a Social Security number. The system announces the account balance and other information, such as last payment received.
If the creditor has a phone app, the customer can download the app to his phone first. He connects the app with his credit card account by entering required information. He can then open and log in to the app when he wants to check his balance.