According to Pearson Education's Financial Times Press, globalization, technology advancements and redefined marketplace priorities are among the many challenges that operations managers face in modern society. In addition, managing the competing business practices within an organization is a major challenge for an operations manager.
The influence of modern technology and globalization has transformed the priorities of many companies, and as a result, the role of the operations manager has changed. Not only do operations managers have to ensure that a business fulfills all its internal goals, they also have to be aware of how growing populations affect the amount of resources available in the marketplace. According to the Houston Chronicle, operations managers play a central role in stabilizing an organization's policies and procedures across major business areas including finance, planning and technology.
An operations manager must ensure that the long-term strategies of his company are satisfied and also monitor the organization's impact on the social, cultural and economic environment. Managers must create strategies to manage relationships between customers and employees. Therefore, the challenge for an operations manager involves developing a sustainable business strategy that protects the external environment while maximizing the profitability of the company. Rapid changes in technology also mean that operations managers must be able to make decisions quickly to keep up with the latest trends.