Case sells replacement parts for its tractors through its parts store, which customers can access via the company's website. The online store allows individuals to search for parts by tractor model or part type. Alternatively, the Case online parts store also offers a dealer locator tool that customers can use to contact and order parts from nearby dealerships. Case recommends that customers contact their local dealers with questions about part numbers and ordering.
Case IH is a brand of the CNH Industrial company, which manufactures agricultural, construction, commercial and other heavy vehicles across the world. The Case IH line includes a full range of tractors and vehicles for agricultural and personal use, as well agricultural equipment and add-ons for planting, seeding, harvesting, haying and baling.
Case IH recommends that customers use official Case parts from Case dealers, as Case manufactures the parts specifically for their machines and their dealers are trained to recognize and understand their machines' inner-workings. As an alternative to new parts, Case IH also offers remanufactured parts for its products. When remanufacturing parts, the company entirely disassembles the part and tests its components against its most updated quality standards. The company then brings these components up to these quality standards via repairs or replacement, reassembles the part, tests it and resells it. Case IH's remanufactured parts warranty is comparable to that of its new parts.