Q:

What careers are available in the field of insurance claims?

A:

Quick Answer

Available careers in the field of insurance claims include claims representative, liability claims representative, claims adjuster and claims supervisor. Position titles vary somewhat from company to company, and some positions have multiple levels available.

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Full Answer

A claims representative is an entry level position in insurance claims. Typical job responsibilities include speaking to members after accidents, recording accident information and determining member coverage. In basic claims without injuries or disputes about what took place, claims representatives are often able to settle claims.

A liability claims representative performs similar tasks as a claims representative, but is able to take more complex claims, such as those where the involved parties dispute liability. These representatives review information about accidents and work on settlements.

The primary task of a claims adjuster is determining how much an insurance company should pay for an accident. The claims adjuster bases this payment amount on the member's coverage and the liability determination. He often investigates claims to determine liability.

A claims supervisor monitors activity in the insurance claims department. The claims supervisor usually doesn't have the authority to make personnel decisions unless he is a high-level supervisor, but he does bring up issues to other employees. The claims supervisor reports to the claims manager, which is typically one of the highest positions in the department.

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