Q:

Is Capital One 360 online banking secure?

A:

Quick Answer

Capital One 360 is considered safe because the online bank uses several features to protect its customers from fraudulent activity. These features include a unique saver ID and password for the website, call monitoring and recording when calling by phone, and unauthorized purchase protection when using a debit card.

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Full Answer

In addition, Capital One 360 provides a $0 liability in the event a user's debit card is lost or stolen. Immediately after a card is reported lost or stolen, Capital One 360 puts a freeze on the old card and issues a new one along with a new personal identification number. Capital One 360 also utilizes personalized emails when communicating with users in an effort to minimize phishing.

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