The policy owner should contact their insurance company's customer service department by phone or visit their agent in person, to notify of the intent to cancel, states DMV.org. Be sure to ask about any specific cancellation procedures, such as whether the carrier requires a written notice or other signed documentation to complete the process. Check with the local DMV about state laws, as some require policy holders to notify the DMV as well, when cancelling auto insurance.
When cancelling the policy, it is important to state the reason for the cancellation, so the customer service representative can advise if any other steps needed, explains DMV.org. If payments are still owed and the car is not being sold, the owner must inform the lien holder of any policy or insurance company changes. Additionally, be sure to cancel any automatic debits or electronic transfers that have been set up to make the insurance payments.