Unum provides downloadable claims forms on its website. Customers answer a series of questions and are directed to the appropriate form. Users can also request a paper form from their employer or make a claim by phone. Individuals who purchased coverage directly can get forms from their insurance advisors.
Unum claims typically include information from the claimant, the employer and a doctor. Claimants may need to provide specific dates, such as the last day worked and anticipated day to return to work, as well as a description of the illness or disability. Claims should be filed as soon as possible, but it is never too late to submit a claim.