Chase UCard user specifications can be found by visiting the Chase UCard Center. To speak with a customer service representative for detailed information, customers can call the UCard Help Center at 1-866-645-3111 for 24-hour assistance.Continue Reading
At the Chase UCard Center, users can download program training materials. Users may also activate accounts, order replacement cards and view pending transactions. Information on the website is provided in both English and Spanish.
Alternatively, some information on the Chase UCard is also provided on individual state unemployment websites. For instance, the state of Alaska provides information on frequently asked questions regarding the Chase UCard such as how to activate the card and who to contact if there are questions about the card.Learn more about Personal Banking