To track your orders through Hammacher Schlemmer, go to Hammacher.com, click the Order Tracking link at the upper section of the home page, provide the order number, billing address, country, and then click Show Order Status. The information about the order is available on the website 24 hours after purchase.Continue Reading
You can also track your order by getting in touch with Hammacher Schlemmerﾒs customer care service via phone, email or fax. The customer service number is provided on the home page of the Hammacher Schlemmer website, at the top-right section next to Order Tracking.
To contact the company directly about an order, scroll down to the bottom of the home page, and then click on the Contact Us link provided under the Customer Service category. The new page contains different alternatives for contacting Hammacher Schlemmer to inquire about a particular order and the right time to contact them.
On the contact form, type the message into the message box, and then provide additional details about the order such as the date of the order, order number, name of the product purchased and the number of products. Choose one communication method from the provided alternatives to receive a response from the company regarding your message.Learn more about Customer Service