As of 2015, TaxACT lists the customer support phone number on its website, TaxACT.com. To view contact information, customers can click on the Support tab at the company's home page. Support associates assist customers during regular business hours at 319-373-3600.
TaxACT provides free phone support regarding technical and taxpayer issues for customers who use the Deluxe Federal editions of their programs. Customers who file using the free online or downloadable versions of the program can receive phone assistance by paying a fee of around $8.
At TaxACT.com, the company offers a variety of complimentary tutorials and answers to many of the most common questions in its Support section.