Where Can You Report Electricity Outages With TXU Energy?


Quick Answer

TXU Energy provides the numbers and websites of the individual power companies needed to report power outages at the customer service portal of its website. The company provides electric services through four other companies, AEP Texas, Texas-New Mexico Power Company, CenterPoint Energy and Oncor Electric Delivery.

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Full Answer

To reach the TXU Energy outage information page, go to the home page of the site, mouse over the Get Help option on the menu bar, and click on Contact Us. At the bottom of the Residential box, click on Report A Power Outage.

AEP Texas and Oncor Electric provide both phone numbers and online outage reporting services. Links to AEP Texas, Oncor Electric and CenterPoint Energy also bring up outage maps indicating current locations of outages and the number of customers affected in their service areas.

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