Choice Rewards members can redeem points online or by telephone, allowing them to book a hotel stay or purchase a gift card. Redemptions are generally handled through the Choice Rewards member profile.
Choice Rewards members who wish to use their points to book a hotel room can do so by first logging into their profile at the Choice Rewards website. They can then search for hotel rooms at their desired destination. By checking a box in the search tool, members can elect to use their rewards points. The results of the search then come back with the points requirements for rooms in that area in place of the monetary price.
Booking continues as normal from this point. It is important to note that bookings with points must be made no more than 30 days in advance for hotels in the United States and Canada. For other destinations, the limit is 60 days unless the member is in one of the higher tiers of the program. In that case, the member enjoys an extended booking window.
Members can also purchase gift cards with points through the online profile page. However, the program requires that some card types have to be mailed to a physical address that is not a P.O. Box.