There are two primary methods of contacting the Walmart customer service department, by phone or email. A working phone is required and both methods need access to a computer with a stable Internet connection.
- Navigate to the Walmart website
Launch your web browser and navigate to the Walmart homepage.
- Find local stores
From the top of the Walmart website, click "Store Finder." Enter your zip code to find all Walmart stores within your area.
- Call your chosen store
Examine the map or scroll through the list of local options until you find your chosen store. Call the phone number listed under the store's information.