Obtain product support for John Deere garden tillers by visiting Deere.com and navigating the Services & Support page, which contains information about operation instructions, replacement parts and maintenance plans. The site also includes details about product warranty along with a contact form that allows you to send a written request to the company or call a support specialist, as of 2015.Continue Reading
John Deere does not offer separate sections of its Services & Support page for various products but instead offers general support categories for all products. This page allows you to search through a wealth of information to resolve the issue on your own, including downloading a copy of your garden tiller's service manual and checking its troubleshooting sections. The site also allows you to research warranty policies before contacting the company so that you may prepare the appropriate information, such as the product serial number or a copy of your sales receipt.
To use the contact form, answer the questions that appear on the screen to access the forms for the appropriate departments. You may need to include your personal information with the correspondence so that the company can contact you to further resolve the issue. When calling the company, you may interact with an automated system to resolve the matter before speaking to a live agent.Learn more about Customer Service