The customer service number is located on the back of the ReliaCard. The number as of March 2015 is 855-254-8813 and can be reached 24 hours a day.
Card balances for the ReliaCard can also be viewed online or a balance inquiry can be made at any ATM.
ReliaCard is managed by U.S. Bank, and when used for child support payments, a card will be set up for an individual. There are fees associated with the card and regular ATM fees apply. New cards are activated by calling the number on the card. Each ReliaCard has the Visa logo and is accepted anywhere Visa is accepted.