It is possible to pay PGW bills online, in person, by phone or by mail, according to the Philadelphia Gas Works. Those who choose to pay online need to register for a free account on the PGW website. A fee may apply to individuals who pay by phone.
Customers who wish to pay their PGW bills with a check, money order or credit/debit card can visit one of the PGW customer service centers. As of 2015, there are six customer service centers. Alternatively, individuals can visit one of the alternative payment centers to make payments, including MoneyGram, IPP of America, certain branches of Americash and CheckFree. Individuals may need to pay an additional fee when paying their PGW bills at these centers.