To log into My Account, customers need to enter their customer ID or account number followed by their ZIP code. Once logged in, customers can view their account balances and order statuses, and pay their bills. PCH only accepts complete payments of bills through My Account.
As of 2015, PCH processes payments made on weekdays before 5 p.m. Eastern Standard Time on the following business day. Payments made on weekends or on weekdays after 5 p.m. take an additional day for processing.Learn more about Personal Banking