Obtain contact details for Verizon cell phone by going to the Verizonwireless.com website and clicking on Contact Us in the upper-right toolbar. Information is available on how to contact Verizon online, by texting, by phone or by mail.
If you have a question that can be answered with information from the Verizon database, under What Can We Help You With, click on My Device to troubleshoot or report a lost device, My Account for queries about billing or switching phone plans, or Shopping Verizon to peruse available devices and plans. Under Want to Talk to Someone, click on Live Chat to discuss your account, your bill, intricacies of device use or problems you are having with a live representative.
Click on Verizon Wireless Community to access forums where you can read and reply to comments other Verizon users have made. Click on Social to contact Verizon representatives via social media sites such as Twitter, Facebook and Google Plus. Click on Phone to access customer service telephone numbers.
Under Device Shortcuts, there are a number of text shortcuts to receive SMS messages with personalized account information. Under Mailing Addresses, find postal addresses to use for customer service, payments, website problems, and in the event of bankruptcy.