Customers make payments on CitiFinancial products through recurring payments, online payments, automatic payments, postal mail, phone or MoneyGram, according to CitiFinancial. Customers who set up online accounts can make recurring payments at intervals they choose or make one-time payments.
Customers can use Western Union Speedpay for recurring payments, says CitiFinancial. They need their CitiFinancial account number and the payment plan identifier. Customers can set up automatic payments by calling or visiting a local servicing center. Payments are subtracted from a customer's checking account on the same date every month. Customers need to provide their bank account numbers and bank routing numbers. Through the CitiFinancial online portal, customers can also set up payments that take place monthly, twice a month or every two weeks.
Local servicing centers accept cash, check and money order payments during business hours, explains CitiFinancial. The CitiFinancial website has a locator tool to help customers find nearby centers. Typically, the centers are open from 8 a.m. to 6 p.m. weekdays and 9 a.m. to noon Saturdays. The servicing centers also accept phone payments but may charge a fee. Customers can mail checks or money orders to the local center or the address listed on their statement. They should mail payments at least three to five business days before the due date. They can also pay via MoneyGram for a fee.