How Can You Be a Good Retail Sales Associate?


Quick Answer

To be a good retail associate, you must have organizational skills to monitor regular customers, interpersonal skills to make customers feel comfortable and communication skills to market products effectively. You must be honest with clients to avoid misrepresenting the products you are selling and be professional when dealing with angry customers.

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Full Answer

You must be reliable by reporting to work on time each day and adjusting to a work schedule that may change frequently. A good retail sales associate must be a team player who works with others comfortably and can resolve conflicts in the work place amicably. You must be an organized person, so you can easily locate inventory and documentation, and be able to follow a company's procedures and understand the filing system. A good sales associate must communicate effectively with clients in order to interpret the needs of such clients and suggest the right products. It's important to have adequate knowledge to provide appropriate responses to questions from customers.

A retail sales associate must be skilled at math in order to operate the cash register and calculate discounts for customers. You must also be literate in order to understand training materials and apply the knowledge to perform better at work. Proficiency in more than one language gives you an advantage over other sales people as you can communicate with people from different cultures.

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