Q:

Can you file consumer complaints online?

A:

Quick Answer

People can file online consumer complaints through USA.gov, as of 2015. Click Services on the main menu and select Consumer Complaints from the drop-down menu to access agencies such as the Federal Trade Commission and links to consumer protections agencies in all 50 states.

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Can you file consumer complaints online?
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Full Answer

The FTC provides an online complaint assistant that guides consumers through categories and questions, and requests a brief description of the issue. The process includes a live chat option from 9 a.m. to 8 p.m. EST for consumers who need help with categorizing the details. US.gov provides a directory of all 50 states and the District of Columbia, giving consumers additional online filing options.

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