Q:

How can customers contact Time Warner Cable?

A:

Quick Answer

Time Warner Cable offers phone support at (800) 892-4357 as of 2015, and various online contact options are available on its website. For example, customers can ask questions to a virtual agent that can provide answers to common questions or initiate a live chat with a support agent on the website, notes Time Warner.

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Full Answer

In addition to using these support options, the Time Warner Cable website provides a tool to get help by topic, and this can sometimes eliminate the need to contact the company. For example, users having account, television or Internet issues can select a topic, see common questions from the database and either read support materials or continue to submit a contact request, notes Time Warner.

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