The Virginia Department of Transportation customer service center can be reached at 800-367-7623. You can report hazardous road conditions, report road work requests, and direct VDOT questions to the customer service center, which is available 24/7.
The VDOT central office mailing address is Virginia Department of Transportation, 1401 E. Broad St., Richmond, VA 23219. A feedback form where you can submit questions is available on the VDOT website. A contact directory is provided for media contacts on the VDOT website. Maps can be ordered online, or you can call 800-367-7623. VDOT website issues can be reported in the feedback form or written to VDOT Communications, 1401 E. Broad St., Richmond, VA 23219.