As of 2015, you can contact a Remington repair center by calling Remington through 800-243-9700 to help you locate a repair center near you. Remington.com offers contact information for its repair centers in Canada and other countries abroad, including Australia, Sweden, Uruguay and Spain.
A customer must contact customer service at Remington to obtain a Service Request Number. No returns are accepted if there is not a Service Request Number on the shipping label or if the number is incorrect. The number is important as it helps customers to track the repair online. It also helps to identify a customer's repair when contacting a Remington repair center.