Taxpayers contact the Internal Revenue Service via phone, mail or by walking into one of its local offices, notes the official government website, IRS.gov. The IRS maintains an electronic mailbox for reports of identity theft, suspicious emails and phishing attempts.
In addition, taxpayers looking for refund information can access individual refund information online via the Where’s My Refund tool, located on the homepage of IRS.gov. Taxpayers can find all the options for contacting the IRS by scrolling to the bottom of the site’s home page and clicking on the Contact Us link. This pulls up a page with contact information for common tax issues and form requests, as well as links for contacting the IRS regarding special issues.
A person can contact the Internal Revenue Service toll-free at 800-829-1040, according to USA.gov. People using TTY devices should use 800-829-4059. The IRS mailing address is 1111 Constitution Avenue NW, Washington, D.C. 20224.
For face-to-face assistance, a person should visit a local office, notes the IRS. Local IRS offices no longer offer return preparation services. Therefore, a person should use IRS Free File, a free software that helps people figure out their taxes. People who have an ongoing issue with the IRS should contact the Taxpayer Advocate Service, which is available in all states. People outside the United States should visit the U.S. Embassy IRS offices in Paris.