How Can You Contact the Illinois Department of Transportation?

How Can You Contact the Illinois Department of Transportation?

As of 2015, you can contact the Illinois Department of Transportation by phone at 217-782-7820 or by mail at 2300 S. Dirksen Parkway, Springfield, Illinois, 62764. You can also click on the Contact tab at IDOT.Illinois.gov to submit a contact form online.

The Illinois Department of Transportation reviews and responds to messages during normal business hours on weekdays. All residents who submit a comment requiring a reply are answered within 10 business days. The website also includes detailed directories for customers who want to connect with a specific employee or department.

The Illinois Department of Transportation recommends that travelers use 911 to report emergency road conditions.