How Can You Contact Fidelis Care Insurance?


Quick Answer

To contact Fidelis Care to discuss Fidelis Care products, go to the website Fidelis.org., and click Contact Us. Fill out the form with your contact information and the reason for the request, and click Submit, Fidelis Care explains.

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Full Answer

For general inquiries and customer service issues, call 1-888-FIDELIS 24/7, or send a fax to 718-896-6832. As of 2015, the phone number for the hearing impaired is 1-800-421-1220, states the company website.

For less urgent matters or instances in which hard-copy paperwork is required, contact the Fidelis Care Member Services Department by mail at 95-25 Queens Blvd., Rego Park, NY, 11374. For non-medical information, including public relations and advertising, contact the public relations manager at 518-427-3521.

Alternatively, contact the corporate communications and advertising department at 518-445-3918, Fidelis Care explains.

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