Q:

Where can consumers file a complaint against Portfolio Recovery Associates?

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Quick Answer

File a complaint against Portfolio Recovery Associates with the Better Business Bureau at BBB.org, the organization's official website. There have been 1,311 total complaints filed against the company in the last 3 years, as of 2015. Of those, 383 were closed within the previous year.

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Full Answer

Filing a complaint with the BBB is often a good way to get a company's attention while allowing other consumers to know about an unpleasant experience with the company. Complaints against Portfolio Recovery Associates mainly involve billing or collection issues, although some consumers have complained about the company's products and services. To initiate the claims process, visit the BBB's website, and click on the File a Complaint link.

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