J.D. Power provides comparative ratings for insurance companies selling auto, household, health, business and life insurance. All the company's ratings are based on consumer opinions and indicate a representative experience with the insurance product, according to J.D. Power.
J.D. Power provides customer satisfaction surveys for auto insurance divided by geographic region of the United States. Separate ratings are shown for the policy, pricing, local agent, call center representatives and website of each insurance company, with a separate survey available to rate claims service provided by each company, as J.D. Power outlines. Household insurance ratings examine homeowners and renters insurance separately. As of 2015, State Farm is at the top of the rankings for life insurance, while Erie Insurance received the top ranking for auto insurance and Amica Mutual for homeowners insurance.